Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

Orders are typically shipped within 2 business days and can take between 7 – 14 days to be delivered. All orders are shipped from the United States.

Which payment methods do you accept?

We accept Visa, Master Card, Discover, American Express and PayPal. RoboPhase uses state of the art secure technology to protect your private information.

How can I track my order?

You can track your order through Track Your Order page.

How secure is my information? Is my data protected?

RoboPhase and our partners use encryption that help keeps your online transactions guarded from start to finish.

What exactly happens after ordering?

Once your order is received we will start packing your order. A tracking number will be sent by email when available. You can track your order any time through the Track Order dashboard.

Do I receive an invoice for my order?

Yes, an invoice and tracking information will be sent to the email address used during your purchase. If you still have questions, please email us using the form to the right.

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